Mountain Whisper Spa
Renew. Restore. Reconnect
A PEACEFUL ESCAPE IN THE HEART OF BANFF
Treatments & Experiences
Beverages
Sip, savour, and unwind with our selection of refreshing beverages, fine wines, and delightful cocktails to complement your spa experience.
SPA POLICIES
Location & Hours
Located inside Banff Park Lodge, in the heart of downtown Banff.
222 Lynx Street, Banff, Alberta
Open Daily | 9:00 AM – 9:00 PM
Pool & Spa Facilities
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Enhance your spa experience with complimentary access to Banff Park Lodge's indoor pool, hot tub, warm plunge pool, eucalyptus steam room, and changing facilities.​ Unwind before or after your treatment and enjoy a little extra relaxation.
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Facilities are operated by Banff Park Lodge, shared with hotel guests, and subject to availability.
Spa Arrival & Etiquette
To ensure a peaceful and enjoyable experience, we kindly ask guests to:
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Arrive 15 minutes before their scheduled treatment.
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Keep conversations soft and mobile phones silent.
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Inform us of any health concerns or allergies before treatment.
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Relax, unwind, and enjoy their time with us.
Cancellation Policy
We kindly request at least 24 hours' notice for cancellations or rescheduling.
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Late Cancellations & No-Shows: Appointments cancelled or rescheduled with less than 24 hours' notice, or missed without notice, will be charged 100% of the scheduled treatment price.
Late Arrivals: Arriving late may result in a shortened treatment, with the full treatment price still applying.
Pricing, Gratuities, Taxes
Pricing: All treatment prices are listed on our service menu and are subject to change.
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Gratuities: Gratuities are appreciated but optional. An 18% gratuity is automatically applied to group (4+) and bridal bookings.
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Taxes: A 5% GST applies to treatments and services.
For pricing or payment inquiries, please contact our reception team.
